How powerful is it?
The JamStack has two speakers driven by a high efficiency 10 watt amp.
Last updated: November 22, 2016 09:33
How long does the battery last?
The rechargeable battery will get you 8 solid hours of play time.
Last updated: November 22, 2016 09:21
Will it mount on my guitar?
The JamStack mounts on practically every standard guitar electric guitar body. All the JamStack needs is a strap button, and a flat surface at the base of your guitar in order to mount.
Last updated: November 22, 2016 09:33
Will it work with my acoustic?
The JamStack can be plugged into anything outputting a 1/4” patch cable, but will not mount on an acoustic guitar due to its width.
Last updated: November 22, 2016 09:33
How come you don't ship to my country?
We don’t YET have the budget to offer global electronic certification as it can get very expensive. We don’t want to offer something we can’t guarantee, but we totally understand your frustration. If we raise enough money, we plan on offering world wide shipping but for now, we’ve had to restrict it to the U.S. the E.U. the U.K. and Canada. Stay tuned.
Last updated: December 01, 2016 06:29
How long does the battery last?
The rechargeable battery will get you 8 solid hours of play time. Last updated: Tue, Nov 22 2016 12:21 pm EST
Will it mount on my guitar?
The JamStack mounts on practically every standard guitar electric guitar body. All the JamStack needs is a strap button, and a flat surface at the base of your guitar in order to mount. Last updated: Tue, Nov 22 2016 12:33 pm EST
Will it work with my acoustic?
The JamStack can be plugged into anything outputting a 1/4” patch cable, but will not mount on an acoustic guitar due to its width. Last updated: Tue, Nov 22 2016 12:33 pm EST
How powerful is it?
The JamStack has two speakers driven by a high efficiency 10 watt amp. Last updated: Tue, Nov 22 2016 12:33 pm EST
How come you don’t ship to my country?
We don’t YET have the budget to offer global electronic certification as it can get very expensive. We don’t want to offer something we can’t guarantee, but we totally understand your frustration. If we raise enough money, we plan on offering world wide shipping but for now, we’ve had to restrict it to the U.S. the E.U. the U.K. and Canada. Stay tuned. Last updated: Thu, Dec 1 2016 9:29 am EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.